Frequently Asked Questions

We cover a wide area including Cambridgeshire, Lincolnshire, Norfolk, Suffolk, Hertfordshire, Bedfordshire, Bucks, Leicestershire and Northamptonshire. 

We offer free delivery for 20 miles of PE27 3, we then charge £2 per mile beyond this. 

During the booking process we will discuss your exact requirements, however all igloos will be set up between 8am and 5pm on the booking date and collected between 7am and 7pm on the collection date.

Our igloos are able to be set up on grass or flat hard surfaces such as patios. We can only set up in secure rear gardens with restricted access i.e locked gates and fenced. Our igloos are 3.6m wide and require a 4m by 4m space in order to be set up.  We can not set up on any public land or private land that is able to be accessed by the public. Full details are provided inner T&C and we will discuss your location in detail with you and details are taken on our booking forms.  

Once the paperwork has been filled in and signed along with the £100 non refundable down payment, your booking will be secure. 

4 weeks prior to the event date, we require the remaining package amount along with a £100 refundable deposit. The deposit will be returned once all equipment has been collected and checked.